Best Internet Providers in Waterbury, Connecticut

What is the best internet provider in Waterbury?

Although this DSL and fiber provider doesn’t offer the widest coverage in the area — that would be Xfinity — Frontier is CNET’s top pick for connectivity in Waterbury. It’s our top pick because it offers lightning-fast broadband speeds at reasonable prices with simple service details. According to data from the Federal Communications Commission, it’s widely available, too — serving almost 60% of households in this Connecticut city.

However, if Frontier’s DSL network is the only option at your address (rather than its fiber one), you’ll see faster speeds and lower prices with Xfinity or T-Mobile Home Internet instead.

We’ve also found the speediest and most affordable internet plans in Waterbury. Customers can reach download speeds up to 150 megabits per second for only $25 per month through Xfinity, which also comes with unlimited data for no extra charge. For speed, Optimum’s 8 gigabit plan is the fastest option, but serviceability is scarce. You might be better off with Frontier’s 5 gigabit connection, which is more widely available in Waterbury.

Best internet in Waterbury, Connecticut, in 2024

Source: CNET analysis of provider data.

Source: CNET analysis of provider data.

How to find internet deals and promotions in Waterbury

The best internet deals and top promotions in Waterbury depend on what discounts are available during that period. Most deals are short-lived, but we look frequently for the latest offers. 

Waterbury internet providers, such as Xfinity, Cox and Optimum, may offer lower introductory pricing or streaming add-ons for a limited time. Others, however, such as Frontier and Verizon, run the same standard pricing year-round. 

For a more extensive list of promos, check out our guide to the best internet deals. 

Source: CNET analysis of provider data.

What’s a good internet speed?

Most internet connection plans can now handle basic productivity and communication tasks. If you’re looking for an internet plan that can accommodate videoconferencing, streaming video, or gaming, you’ll have a better experience with a more robust connection. Here’s an overview of the recommended minimum download speeds for various applications, according to the FCC. Note that these are only guidelines — and that internet speed, service and performance vary by connection type, provider and address.

For more information, refer to our guide to how much internet speed you really need.

• 0 to 5Mbps allows you to tackle the basics: browsing the internet, sending and receiving email, streaming low-quality video.
• 5 to 40Mbps gives you higher-quality video streaming and videoconferencing.
• 40 to 100Mbps should give one user sufficient bandwidth to satisfy the demands of modern telecommuting, video streaming and online gaming. 
• 100 to 500Mbps allows one to two users to simultaneously engage in high-bandwidth activities like videoconferencing, streaming and online gaming. 
• 500 to 1,000Mbps allows three or more users to engage in high-bandwidth activities at the same time.

How CNET chose the best internet providers in Waterbury

Internet service providers are numerous and regional. Unlike with the latest smartphone, laptop, router or kitchen tool, it’s impractical to personally test every ISP in a given city. So what’s our approach? We start by researching the pricing, availability and speed information, drawing on our own historical ISP data, the provider sites and mapping information at FCC.gov.

But it doesn’t end there. We go to the FCC’s website to check our data and ensure we consider every ISP that provides service in an area. We also input local addresses on provider websites to find specific options for residents. We look at sources, including the American Customer Satisfaction Index and J.D. Power, to evaluate how happy customers are with an ISP’s service. ISP plans and prices are subject to frequent changes; all information provided is accurate as of publication.

Once we have this localized information, we ask three main questions:

1. Does the provider offer access to reasonably fast internet speeds?
2. Do customers get decent value for what they’re paying?
3. Are customers happy with their service?

Though the answers to those questions are often layered and complex, the providers who come closest to “yes” on all three are the ones we recommend. When selecting the cheapest internet service, we look for the plans with the lowest monthly fee, though we also factor in things like price increases, equipment fees and contracts. Choosing the fastest internet service is relatively straightforward. We look at advertised upload and download speeds and also consider real-world speed data from sources like Ookla and FCC reports.

To explore our process in more depth, visit our how we test ISPs page.

Internet providers in Waterbury FAQ